Managed Services & Support
Your technology department, operated by Sarja.
We take ongoing responsibility for the technology your organisation runs on — infrastructure, cloud, networks, endpoints, identity, security and the service desk — under clear service levels and a long-term partnership.
Infrastructure & platforms
- Managed IT
- Managed infrastructure
- Managed cloud
- Managed networks
- Managed Wi-Fi
- Managed databases
- Managed backups
- Managed DevOps
Applications & AI
- Managed applications
- Managed AI
People & devices
- Managed endpoints
- Managed device fleets
- Managed identity
- Managed service desk
- Managed workplace technology
Security
- Managed security
Managed protection
What ongoing protection actually includes.
Protection is operated, not installed. Planned capability is labelled as planned.
Available now
Protect
The security baseline every organisation should have, run and reported on for you.
- Continuous endpoint protection
- Patch management
- DNS and web protection
- Phishing protection
- MFA and identity baseline
- Device management
- Backup monitoring
- Security alerts to your contacts
Available now
Protect & Recover
Everything in Protect, plus proof that you can recover — and help when something happens.
- Scheduled restoration tests
- Vulnerability monitoring
- Identity and infrastructure monitoring
- Configuration reviews
- Log retention
- Incident response and recovery assistance
- Periodic security reviews
Planned — not yet available
Extended monitoring
Security event monitoring (SIEM) and active threat detection beyond business hours.
- SIEM and log correlation
- Active threat detection
- Out-of-hours alert handling
Being established. We don't advertise round-the-clock coverage until it is staffed; response hours are always set out in your agreement.
For schools, additionally
- Managed student devices
- Web and DNS filtering the school defines
- Staff and student identity
- Lost-device response
- Network segmentation
- Assessment security
- Ransomware recovery and backups
- Account-compromise response
Why it matters
Recent incidents at Instructure, Clorox, the British Library and others show what an outage or compromise really costs — and what prevents it.
Works with
Often delivered together
- Managed ServicesIT Support & Service DeskHelpdesk, remote and on-site support, incident and problem management, SLAs.
- CybersecurityCybersecuritySecurity engineering, identity, security operations, governance and risk.
- InfrastructureCloud & InfrastructureAWS, Azure, Google Cloud, hybrid and private cloud, servers, Kubernetes and IaC.
- Hardware & DevicesDevice Lifecycle ManagementAsset tracking, warranty, repair, spares, refresh, secure wiping and recycling.
Talk to Sarja about Managed IT Services.
Tell us what you need to build, supply, secure or run. You'll hear back from an engineer who can tell you plainly what we'd do — and what we wouldn't.